Client Success Engineer (Switzerland - Geneva)
Reports to Head of Sales and Operations - Central Europe
About Dathena Science
Dathena is a Swiss and Singaporean company developing data governance software based on machine learning an artificial intelligence. Dathena is the most complete and accurate data governance platform, and is the only solution to easily classify and manage data with this level of accuracy while helping companies to comply with regulations.
Using cutting edge machine learning technology Dathena sift through all of unstructured data, allowing to regain full control on company’s information. The velocity and density of information in digital business has significant business benefits due to the insights it creates. However, it exposes new risks on how to protect this data and new privacy challenges to guide its appropriate use.
Digital business requires a new view on security and privacy, one that is driven by the level of risk appetite and enablement of business and technology strategy.
This position will be part of the Client Solutions Team, and responsible for providing clients with the guidance and support needed throughout the usage of our solutions to ensure the successful and most effective use of Dathena’s products.
In addition, this person will be a leader in ensuring overall client and partner satisfaction with Dathena’s products and related services.
You will act as a trusted technical advisor to support our clients to ensure they remain successful and realise the full value of their investment in our product.
As a critical link between the client and the development, you must fully embrace the team spirit of a young and innovative start-up.
Travel and working from remote locations may be required.
Scope: Expandable to EMEA depending on expertise and company growth.